Privacy Policy

You provide: full name, email, phone, billing & shipping address, payment info (processed via secure gateways — card details are never stored), and birth-chart / horoscope details if provided for consultation.

Automatically: IP address, browser, pages visited, referral URLs, device & OS, cookies and tracking pixels (including Facebook Pixel).

• Process & fulfil your orders and send confirmations, invoices, shipping updates.
• Provide astrological consultation and gemstone recommendations.
• Respond to customer-service queries.
• Send promotional offers (opt out anytime).
• Improve the website, comply with law, detect fraud.

We never sell or rent your data. We share only with: payment gateways (Razorpay, PayU) for transactions; courier partners for delivery; gemological labs (GIA, IGI, GRS, Gübelin) for certification; marketing platforms (Meta) for retargeting; legal authorities where required.

Essential, analytics and marketing cookies (incl. Facebook Pixel). Control via browser settings; disabling may affect functionality.

Industry-standard SSL encryption, secure servers, restricted internal access. No online transmission can be 100% guaranteed.

Data is retained as long as needed to fulfil orders, meet legal duties and resolve disputes. Order records are typically kept for 7 years.

• Access personal data we hold about you.
• Correct inaccurate data.
• Request deletion (subject to legal duties).
• Withdraw marketing consent anytime.
• Lodge a complaint with the relevant authority.

Exercise these by emailing support@shreedevratna.com.

External sites linked from ours are governed by their own privacy policies. Review them before sharing information.

Shree Dev Ratna · Shop-9, 3rd Floor, Yogi Arced, Opp. Gruham Empayar, Kosad, Amroli, Surat 394107.
Email support@shreedevratna.com · Phone +91 96645 93780.